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An Investigation of Business Model Innovation in Competitive Markets: A Study of E-Commerce Firms in Nasarawa State

  • Project Research
  • 1-5 Chapters
  • Abstract : Available
  • Table of Content: Available
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  • Recommended for :
  • NGN 5000

Background of the Study

Business model innovation (BMI) has become a key factor for success in competitive markets, especially for e-commerce firms operating in a fast-evolving digital landscape. Unlike traditional business models, innovative models focus on value creation through technology, operational efficiencies, and customer-centric approaches (Teece, 2023).

E-commerce firms in Nasarawa State face intense competition from both local and global players. The rapid pace of technological advancement, changing consumer behavior, and increased access to online platforms have transformed the market. BMI is vital for these firms to maintain a competitive edge, improve customer experiences, and enhance profitability (Abubakar & Musa, 2024).

This study explores the role of BMI in strengthening the competitive position of e-commerce firms in Nasarawa State, offering insights into strategies that drive success.

Statement of the Problem

Despite the growing importance of e-commerce in Nasarawa State, many firms struggle to remain competitive due to outdated business models, limited technological adoption, and a lack of differentiation in value propositions. These challenges result in decreased market share and customer retention (Ibrahim et al., 2025).

While existing studies emphasize the importance of BMI in global markets, there is limited research focused on its application and effectiveness in the context of e-commerce firms in Nasarawa State. This study addresses this gap by investigating the impact of BMI on competitive performance.

Objectives of the Study

  1. To examine the types of business model innovations adopted by e-commerce firms in Nasarawa State.
  2. To analyze the impact of BMI on the competitive performance of e-commerce firms.
  3. To identify the challenges e-commerce firms face in implementing BMI.

Research Questions

  1. What types of business model innovations are adopted by e-commerce firms in Nasarawa State?
  2. How does BMI influence the competitive performance of e-commerce firms?
  3. What challenges hinder the implementation of BMI among e-commerce firms in Nasarawa State?

Research Hypotheses

  1. Business model innovation significantly influences the competitive performance of e-commerce firms.
  2. Effective BMI positively impacts customer satisfaction and market share.
  3. Challenges in implementing BMI negatively affect e-commerce growth.

Scope and Limitations of the Study

The study focuses on e-commerce firms in Nasarawa State from 2023 to 2025, examining BMI strategies and their effects. It excludes firms in other states and sectors. Limitations include variations in the size and maturity of e-commerce firms and challenges in obtaining proprietary data.

Definitions of Terms

  • Business Model Innovation (BMI): The process of redesigning a company's business model to create new value for customers and competitive advantages.
  • Competitive Markets: Markets characterized by multiple players vying for customer attention and market share.
  • E-Commerce Firms: Businesses that conduct transactions and sell goods or services over the internet.




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